Privacy and Cookie Policy

About Cookies – What are cookies?

Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the ‘Fray London’ website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details.

Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other non essential cookies enable us to give you an enhanced, personalised web experience and determine relevant products to show you.

Are cookies safe?

Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.

Can I turn off cookies?

‘Fray London’ uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them.

To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer’s hard drive. For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar. For further information on non essential cookies used for targeting and banner advertising please see below.

It must be noted that if you choose not to consent to the use of cookies, your experience of our site will be limited and many integral aspects of the site, including (but not limited to) adding items to your shopping bag and accessing your account, will not work at all.

‘Fray London’ is not responsible for the content or privacy policies of third parties or other websites.

Targeting or banner advertising cookies

This type of advertising is designed to provide you with a selection of products based on what you have viewed on fraylondon.com and deliver adverts to you when you visit other selected websites. The adverts may highlight alternative styles and colours as well as products from other categories suitable to your browsing history.

The technology behind these adverts uses cookies and usually placed by third parties such as advertising networks with the website operator’s permission. They remember that you have visited a website and the information is shared with other organisations such as advertisers.

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn’t contain any of your personal details. You can choose to opt-out of this type of advertising. For information on how to disable cookies, please consult the “Help” tab of your browser via the menu bar. Alternatively visit Network Advertising Initiative website.

Privacy

‘Fray London’ are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why ‘Fray London’ collect information from you, to whom such information is disclosed and what your rights are. If we make changes to this Policy we will notify you by updating this statement on our website. You can access our Website home page and browse our site without disclosing your personal data.
Keeping in touch with you

 We want to keep you up to date with information about new ranges, special offers and improvements to this site.

If you decide you do not want us to contact you, you can request that we stop using your information and that we stop emailing information to you by emailing info@fraylondon.com to the quoting Security and Privacy Enquiry.

Changes to the Privacy Policy

We keep our privacy policy under regular review and we will place any updates in this webpage.