Terms and Conditions

UK ORDERS:

Royal Mail 1st Class Signed-for: Caps £5.00 ( 1-3 working days)

 

INTERNATIONAL ORDERS:

Royal Mail International Signed-for: £10 ( 5-9 working days)

If you are not entirely satisfied with a purchase you have made on our web store (or retailer), please return the goods back to us within 7 days of purchase. Provided the goods are in an unused and saleable condition and you have a valid e-receipt or proof of purchase, we’re happy to offer an exchange or a gift card (online code) which can be used at any time over the next 12 months. However, we do not offer refunds for items purchased in our web store (or retailer) unless the items are faulty. All custom orders are also non exchangeable/returnable or refundable. This does not affect your statutory rights.

For more information please contact us

Info@fraylondon.com